Frequently Asked Questions
How long will the repair process take?
The time required for repairs depends on the extent of the damage and the availability of parts. Once we assess your vehicle, we’ll provide you with an estimated timeline and keep you informed.
Will you work with my insurance company?
Yes, we work with all insurance companies and assist with the entire claims process from start to finish. We handle the paperwork, communicate with adjusters, and ensure your claim is processed smoothly. We also offer free insurance estimates.
Can I pick the repair shop I want to use?
Yes, you can! It is illegal in the state of Idaho for an insurance company to steer you to use a shop
you do not prefer.
Can you match the original paint color of my vehicle?
Absolutely. We use advanced color-matching technology to ensure your vehicle’s new paint blends seamlessly with the existing color. Our goal is to make it look like the damage never happened.
What if additional damage is found during the repair?
If we discover additional damage that wasn’t identified during the initial estimate, we’ll contact you and your insurance company immediately to discuss the next steps. No additional work will be performed without your approval.
What should I do after an accident?
After ensuring everyone’s safety, contact your insurance company to start the claims process, and then give us a call. We’ll guide you through the next steps and handle the repair process from there.
How can I get an estimate?
You can give us a call to schedule an estimate. We’ll assess the damage and provide you with a detailed, no-obligation estimate. We can not do estimates from photos.
Can you repair both minor and major damage?
Yes, we handle all levels of damage, from minor dents and scratches to major collision repairs. Our goal is to restore your vehicle to its pre-accident condition, no matter the scope of the damage.
Can you repair scratches and scuffs on my vehicle?
Yes, we offer scratch and scuff repair services. Depending on the severity, some repairs can be completed quickly, even while you wait. Call for an appointment and we’ll assess the damage and provide you with an estimate.
What is the process for getting my car repaired?
The process typically involves bringing your car in for an estimate, coordinating with your insurance company (if applicable), scheduling the repairs, completing the work, and performing a final inspection before returning your car to you. We’ll guide you through each step to make the process as easy as possible.
How do I contact you for more information?
Preferably by phone or visit our shop in person, but we do email. We’re happy to answer any additional questions you may have and provide the assistance you need.
